Return Policy
At felandor, we take pride in crafting high-quality custom jerseys made especially for you. Your satisfaction matters to us, and we’re here to help if something isn’t right.
Custom Orders
Because all custom jerseys are made to order with personalized names, numbers, or designs, we cannot accept returns or exchanges unless the item you received is defective, damaged, or incorrect.
Defective or Incorrect Items
If your order arrives with an error or defect, please contact us within 7 days of delivery at SunyeaFarms@outlook.com.
Include your order number, photos of the issue, and a brief description. Our team will review your request and provide a replacement or refund where applicable.
Standard (Non-Custom) Items
For non-customized products, returns or exchanges are accepted within 30 days of delivery, provided items are unworn, unwashed, and in original condition with all tags attached.
Refunds
Once your return is received and inspected, we’ll notify you of approval. Approved refunds will be issued to your original payment method within 7–10 business days.
Please note: shipping costs are non-refundable.
Contact Us
For return or exchange inquiries, reach out to our support team at SunyeaFarms@outlook.com.
Thank you for choosing felandor — we’re honored to help you create something truly yours!